Wie kann Ihre digitale Transformation durch HENKE IT-Consulting profitieren?
AHAM Capital, ein in Malaysia ansässiges Unternehmen mit über 81 Milliarden MYR an verwalteten Vermögen, hat in nur acht Monaten 75 % seiner Transaktionen digitalisiert, indem es Microsoft Azure und Azure API Management genutzt hat. Diese Transformation ermöglicht es ihnen, ihre Betriebsstrategie neu zu denken und ihr vielfältiges Klientel effizienter zu bedienen. HENKE IT-Consulting kann Ihnen helfen, ähnliche Ergebnisse zu erzielen.
What prompted AHAM Capital to digitize its operations?
AHAM Capital aimed to future-proof its legacy systems, which were characterized by siloed data centers and outdated enterprise systems. The shift to Microsoft Azure was accelerated during the COVID-19 pandemic, allowing the company to enhance customer onboarding and transactions while improving overall customer experiences.
How has digitization impacted transaction processing at AHAM Capital?
Since digitizing its operations, AHAM Capital has transformed 75% of all transactions to be conducted digitally. This shift has led to enhanced efficiency, reduced errors, and improved data accuracy, as processes are now automated with minimal manual intervention.
What benefits have customers experienced from AHAM Capital's digital transformation?
Customers have benefited from a more streamlined onboarding process, which is now entirely digital, allowing for quicker investment decisions and portfolio management without the need for manual forms. Additionally, customer service agents can access near real-time data, enabling them to respond to inquiries more effectively.